Debjani Cable TV Networks

Welcome to Debjani Cable TV Networks! By using our cable TV and broadband services, you agree to abide by the terms and conditions outlined below. Please read them carefully before subscribing or using our services.

1. Acceptance of Terms

By subscribing to or using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue using our services.

2. Service Usage

• Our services are provided exclusively for personal and lawful purposes.
• You agree not to use our services to engage in any unlawful, harmful, or fraudulent activities.
• Sharing or reselling our services without prior authorization is strictly prohibited.

3. Service Availability

• While we strive to provide uninterrupted services, occasional disruptions may occur due to maintenance, technical issues, or factors beyond our control.
• We reserve the right to modify, suspend, or terminate services at any time with prior notice, except in emergencies.

4. Subscription and Payments

• Subscribers are required to choose a plan and pay the applicable fees as per the selected package.
• Payments must be made on or before the due date to avoid service disruptions.
• Late payments may result in additional charges or suspension of services.

5. Equipment and Installation

• Any equipment provided by Debjani Cable TV Networks (e.g., routers, set-top boxes) remains our property and must be returned upon termination of services.
• You are responsible for the proper use and maintenance of the equipment. Damage or loss may incur additional charges.

6. Fair Usage Policy

• Our broadband plans may include a Fair Usage Policy (FUP) to ensure optimal performance for all users. Excessive or abusive usage may result in reduced speeds or additional charges.

7. Privacy and Data Protection

• Your personal information will be collected, used, and protected in accordance with our Privacy Policy.
• We may monitor service usage for security, compliance, and quality assurance purposes.

8. Termination of Services

• You may terminate your subscription by providing prior notice to our customer service team.
• We reserve the right to terminate services for violations of these Terms and Conditions or non-payment of fees.

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
• Our liability is limited to the subscription fees paid for the affected period.

10. Changes to Terms

• We reserve the right to amend these Terms and Conditions at any time. Updates will be communicated through our website or directly to subscribers. Continued use of our services after such updates constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of courts in [Insert applicable jurisdiction, e.g., Kolkata, West Bengal].

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: info@debjanicabletvnetworks.com
• Phone: +919641202535

Effective Date: 09/01/2025