Debjani Cable TV Networks
At Debjani Cable TV Networks, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, website, and customer support.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email, phone number, and other details you provide during subscription or service registration.
- Payment Information: Billing address, payment method, and transaction details.
- Service Usage Data: Information about your internet usage, including IP addresses, browsing activity, and connection history.
- Technical Data: Device information, connection speed, and network diagnostics to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our cable TV and broadband services.
- Process payments and manage your account.
- Communicate with you regarding your subscription, service updates, or promotional offers.
- Respond to customer inquiries and resolve issues.
- Ensure network security and prevent fraudulent activities.
- Comply with legal obligations and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Partners: Third-party vendors who assist in delivering our services (e.g., payment processors, technical support).
- Legal Authorities: If required by law or in response to valid legal requests.
- Business Transfers: In case of mergers, acquisitions, or sale of company assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no transmission or storage system can be guaranteed as 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access your data and request corrections if inaccurate.
- Opt-out of promotional communications.
- Request deletion of your personal data, subject to legal and contractual obligations.
To exercise these rights, please contact us at info@debjanicabletvnetworks.com .
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us:
- Email:info@debjanicabletvnetworks.com
- Phone: +919641202535
Effective Date: 09/01/2025
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